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and charter Car
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at Osprey |
INTEGRATED SOFTWARE SOLUTION FOR SHORTHAUL AND CHARTER OPERATORS
Package up
your charter seats or allotments with hotels, transfers, coach
journeys, car rental, adhoc segments, cruises and no-frills flights
in any combination. Multicentres are our speciality, but for
shorthaul tour operators we offer the capability to control seat and
hotel room blocks very tightly, and yet to make constant adjustments
as bookings flow in |
INVENTORY MANAGEMENT
Link out and returns by length of stay to optimise seats
Hotel availability is night-by-night
Group allocations are reserved out of capacity
Group availability is group allotment less sales to group
members
Sell what you can, and monitor the flight sales report
Create tour templates with alternative routes and selling prices
Price the tours by seasonal demand
Enable Reservations staff to change for individual clients
Tie up room types and lengths of stay very tightly if you wish
Flight management module - see sales and switch seats between
blocks
Area display of hotel allocations with hotel release function
OPERATIONS
Rooming lists, and airport transfer lists by hotel
Flight manifests
E-itinerary and e-tickets or printed passenger documents
Travel agent invoices with commission accounting
Display options about to lapse
Things to do today from integrated system diary
Airport arrivals and departures over the Web for reps abroad
Linking strangers who are willing to share
UK departure report listing passengers by flight (and lounges)
Group leader documentation
INTEGRATED CRM
Retrieve existing customer and view activity
Address creation from the postcode for a new customer
Multiple people at a single address
Automatic diary record of all contacts
Email anything to the client
Passport and emergency contact information against each person
Welcome home post-trip feedback form
Complaint tracking, travel vouchers, diary of notes and actions
Customer analysis linked to unsold flight availability
ACCOUNTING
Payment reminders by email or letter (plus telephone list)
Tour margin reports, base on contract costs and actual
TOMS return (VAT)
Autojournals to the nominal ledger
Debtors, creditors, prepayments, accrued costs
Profit and loss account, balance sheet
Gift token and travel voucher accounting
MARKETING
Marketing, mailing, emailshots, campaign statistics from the CRM
Loyalty Club and membership analysis
Campaign tracking and response analysis |
Offer alternative
flights, hotels and room types to independent travellers, or tie up
rooms and flight segments very tightly
Watch your
performance figures in real time, with useful graphs and pie charts
Rooming list for
each hotel. A useful feature for low-budget holidays is to be able
to pair up strangers who wish to share. | |