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INBOUND TOUR OPERATIONS

Operators who offer inbound (incoming) arrangements to direct clients, tour operators, travel agents, and special groups as well as direct clients can choose from a wealth of features designed specifically for ground agents
You can build up standard or 'template' tours, and tailor them for each enquirer. Your net rates with activity and excursion suppliers are marked up and converted into whichever selling currency you prefer. Against the master records for each hotel, guest house, event and other supplier, you maintain text and images for the Web content, as well as your net rates. These images and text are also used in an illustrated itinerary (quotation) for your customer, which is created automatically as a PDF from the travel arrangements that you have entered - no need to create an extra document in Word - and better still, this saves a lot of extra effort for your travel consultants. The PDFs are linked automatically to the provisional booking, and cannot be altered. A new one is created whenever the client changes the arrangements and named automatically, with a diary note against the booking.

Payments can be taken with live credit card authorisation. The invoice to the tour operator or direct client is emailed out with the latest itinerary in chronological sequence at the top. Upon receipt of the deposit, you can email confirmations of the provisionally booked segments to your suppliers, and when all these are in, send a confirmation to your client.

Arranging transport sectors is a breeze. A transport management module enables you to view on screen sort all transfers requested by date and time, and by also from and to points, in order to organise them into journeys. As you assign suppliers to each set of transfers, the system redisplays them as journeys by supplier. Once all the transfers for the coming week are assigned, these are then emailed out as instructions to the transport providers. When their invoices comes in, it is a simple matter to match them to the journeys.

All other notifications to suppliers can be emailed out one by one as required. Larger hotels with whom you have an allocation can have an emailed rooming list. There are special control lists for guides showing ages and nationalities of customers, together with a detailed itinerary showing who has what.

Accounting entries are made automatically from customer sales, receipts, supplier invoices and payments to suppliers, which gives you monthly financial statements (balance sheet and profit/loss) without any additional effort.


Illustrated quotation emailed to your customer can have as much or as little detail as you wish. It is created directly from the provisional booking, with all the content taken from the database. It is created as a .pdf and linked directly the the provisional booking.

Day by day itinerary with information about all activities and excursions, as well as accommodation

Images and text (as long or as short as you wish) are the same as on your Web site, no no need for cutting and pasting