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INTEGRATED SOFTWARE SOLUTION FOR TOUR OPERATORS SPECIALISING IN CRUISING


Osprey is certified by Amadeus for a direct XML connection. You can package up cruises with flights, hotels, excursions, tours, car rental and adhoc segments. Osprey is the premier system for specialist and long-haul tour operators.

TOUR AND TAILORMADE RESERVATIONS

  • Create packages from cabin allocations, with hotels, flights, and locally-sourced excursions
  • Quotation built by combining Amadeus segments and your net rates
  • User-friendly view of your hotels in any resort
  • Live credit card authorisation
  • Translation into local language (Western character sets only)
  • Bookings for individuals, travel agents, and private groups.
  • Integrated CRM

    CRUISE SEGMENTS FROM AMADEUS

  • Sailing availability live from Amadeus
  • Category and fare availability live from Amadeus
  • Ship's itinerary (ports of call) live from Amadeus
  • Find cruises on several selections
  • Cabin fares live from Amadeus
  • View, hold and book cabins live on Amadeus
  • Cruise line detailed costing before cabin is booked
  • Dining and insurance choices where relevant

    SCHEDULED FLIGHTS FROM AMADEUS

  • Low fares (Category 35 and public) live from Amadeus
  • Business and first class fares live from Amadeus
  • Live link to Amadeus availability (and fares) for any city pair
  • Illustrated quotation saved as pdf for emailing to client or printing

    ACCOUNTING

  • Payment reminders by email or letter (plus telephone list)
  • Payments due to cruise lines direct from Amadeus costing
  • Payments to hotels, airlines, ground agents and other principals
  • BSP and Lime ticket reconciliation and returns
  • CAA returns
  • Tour margin reports, base on contract costs and actual
  • TOMS return (VAT)
  • Autojournals to the nominal ledger
  • Debtors, creditors, prepayments, accrued costs
  • Profit and loss account, balance sheet
  • Gift token and travel voucher accounting

    MARKETING

  • Marketing, mailing, emailshots, campaign statistics from the CRM
  • Loyalty Club and membership analysis
  • Campaign tracking and response analysis

  • Integrate any cabin allocations you get with flights, hotels, local tours and adhoc segments to offer as an advertised group tour, or build a quotation from your hotel net rates, flights from Amadeus (or your allocations), tours, transfers, car hire rates, and cruise sectors



    Get live fares from Amadeus for any grade of cabin for group or public fares, or for your private fares if relevant. View available cabins and book cabin live in Amadeus - no more hanging on the phone. The cruise line's costing breakdown is downloaded directly into the integrated accounting system.
    Osprey is certified for live XML API links to Amadeus cruise and air for availability, fares and bookings